Privacy and document-processing policy
Detailed information about order data, uploaded files, payment records, retention, providers and customer rights.
1. Controller and privacy contact
The responsible operator is Marcin Działowski, ul. Dziewanny 25/2, 20-539 Lublin, Poland. Privacy contact: support@mylegaldocsai.co.uk.
2. Information processed
- email address and order identifier
- matter description and customer answers
- uploaded documents and file metadata
- payment confirmation and transaction references
- generation, delivery, recovery and security logs
- revision, complaint and support communications
3. Purposes
- identify and prepare the requested document
- process payment and provide order access
- generate preview, DOCX and PDF files
- handle revision, complaint and technical recovery
- prevent abuse and protect the service
- meet accounting and legal duties
- measure public-site performance when analytics is configured
4. Service providers and international processing
Infrastructure, model, payment, email, monitoring and storage providers may process limited information needed for their function under contractual and technical safeguards. Appropriate transfer mechanisms are used where required.
5. Retention
Order records are retained for the period needed to provide the document, revision, complaint handling, technical recovery and required legal or accounting records. Source files should not be retained longer than necessary for those purposes.
6. Security
- encrypted transport
- restricted order access
- separation of public pages from private order screens
- redaction of secrets from public errors
- recovery records for paid orders
- controlled provider credentials
7. Analytics and cookies
Public-site analytics may operate when configured. Private order screens, uploaded documents and form fields are not intended for public indexing or advertising use.
8. Rights
Subject to applicable law, a person may request access, correction, deletion, restriction, portability or information about processing, object where appropriate, and complain to the relevant supervisory authority.
9. No sale of case materials
Uploaded documents and matter descriptions are not sold to advertisers and are not published as public content.